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  1. FAXVIN
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Privacy Policy

We knows that you care how information
about you is used and shared

EFFECTIVE DATE: August 18, 2025

Note: The Privacy Policy has been updated. Please review the updated document carefully before using the Website. By using the Website, you consent to the terms of the updated Privacy Policy.

https://www.faxvin.com/ (hereinafter referred to as “We”, “Us”, “Our”, “FAXVIN” or “Website”) is committed to protecting and respecting each User’s privacy. Our online Privacy Policy is designed to describe Our privacy practices and principles in a format that is easy to read and understand.

We have established this Privacy Policy to let Users know the kinds of information We may gather from Our Website, and related third party sites, how and why We gather the information, what We use the information for, and when We might disclose the information.

Please be advised that the practices described in this Privacy Policy apply only to information gathered by Us and any personal information We may also receive about Users from other online and offline sources, such as public databases, in connection with Our Services, which are further explained in Our Terms & Conditions. Each User that visits Our Website agrees to have their information and any purchases they make processed in accordance with this Privacy Policy.

Definitions

Any capitalized words not defined in this Privacy Policy shall have the meaning ascribed to them in the Terms & Conditions.

ACCEPTANCE OF THIS PRIVACY POLICY

By using Our Website and Our Services (whether or not You register or create any kind of account with Us), each User accepts the terms set forth in this Privacy Policy and the Terms & Conditions. Anyone that does not agree to the terms of this Privacy Policy and the Terms & Conditions should not use Our Website. The only recourse for Users that do not agree to the terms of this Privacy Policy and the Terms & Conditions shall be to discontinue using Our Services and visiting Our Website. By using Our Website, You consent to having Your personal data transferred to and processed by Us, Our consultants and Our service providers.

CONSENT

By using Our Website and Services each User consents to Privacy Policy, as well as the limitation of liability, arbitration, refund policy and Our Terms & Conditions that form the Agreement.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to revise or amend the terms of Our Privacy Policy at any time without prior notice and each User agrees that the revisions or amendments will be effective upon updating on this Website. We agree to change the “Effective date” appearing at the top of this page to reflect each time We make any changes, and it is the responsibility of each User to check back often. Continued use of Our Website and Services following the posting of changes shall mean that each User accepts those changes.

Our Privacy Policy and Terms & Conditions form the Agreement with each User and set out the basis on which any personal data We collect from them, or that they provide to Us, will be utilized by Us. Any Content or data We collect will only be used in accordance with this Privacy Policy and the Terms & Conditions. Please read the following carefully to understand Our views and practices regarding personal content, information, and data and how it will be treated.

Through the use of Our Website and any use of the Services, each User agrees to the terms provided in Our Privacy Policy regarding the use of their personal content, information, and data that We collect by their visiting Our Website and using Our Services. Users that feel Our Privacy Policy is unacceptable to them, agree and represent that their only recourse is to discontinue use of Our Website and discontinue use of the Services.

COMMUNICATIONS FROM FAXVIN

FAXVIN does not send marketing or promotional emails, newsletters, or special offers. We only send service (transactional) messages necessary to operate your account and deliver your purchases, including:

You cannot opt out of these service messages because they are required to provide the service. If we ever decide to send marketing communications in the future, we will do so only with your prior opt-in consent where required by law, and you will be able to withdraw that consent at any time.

INFORMATION WE MAY COLLECT FROM USERS

Each User agrees that FAXVIN may collect the following information about them: Full name, contact information, including email address, phone number, IP (Internet Protocol) address, the information supplied during the processing of registering with Us, data usage trends, data showing the effectiveness of promotional campaigns, browser information, demographic information, browsing preferences, browsing data, the type of device being used, Website usage information, information regarding any URLs used with the Services, data regarding the use of Our Services, other information relevant to surveys and/or offers, and any other information We are legally allowed to collect. We require this information to provide Users with better Services.

We do not use contact details to send advertising, promotional outreach, or newsletters. Contact information is used solely to provide the services you request, fulfill your orders, and communicate essential service updates.

ACCESSING OR SIGNING UP THROUGH A THIRD-PARTY APP OR WEBSITE

We may receive personal information and data about Users from third parties and combine that with information and data We collect through Our Website. Such information and data may include email address, name, phone number, physical address, address book, contacts, and other personally identifying information. Similarly, when You interact with Us through a social media Website or third-party service, such as when You like, follow or share FAXVIN content on Facebook, Twitter, or other websites or websites, We may receive information that You permit those other websites to share with third parties. The information and data We receive from these third-party sites is dependent upon that third party’s policies and your privacy settings with them.

WEBSITE ANALYTICS

We use multiple server-based web analytics tools provided by service partners such as Google Analytics to collect information about how You interact with Our Website or mobile applications, including what pages You visit, what site You visited prior to visiting Our Website, how much time You spend on each page, what operating system and web browser You use and network and IP information. We use the information provided by these tools to improve Our Services. These tools place persistent cookies in Your browser to identify You as a unique user the next time You visit Our Website. Each cookie cannot be used by anyone other than the service provider (example: Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which You reside. The information collected is used and shared by these service providers in accordance with their individual privacy policies. You can control the technologies We use by utilizing settings in Your browser or third-party tools.

TARGETED ADVERTISEMENTS

Targeted ads or interest-based offers may be presented to You based on Your activities on Our webpages, and other sites linked to Our Website and based on the products You currently own. These offers will display as varying product banners presented to You while browsing. We also partner with third parties to manage Our advertising. Our third-party partners may use technologies such as cookies to gather information about such activities in order to provide You with advertising based upon Your browsing activities and interests and to measure advertising effectiveness. If You are in the US or Canada and wish to opt-out of interest-based advertising visit http://preferences-mgr.truste.com If You are located in the European Union visit www.youronlinechoices.eu. Please note You will continue to receive generic ads.

WHAT WE DO WITH THE INFORMATION WE GATHER

Each User agrees that FAXVIN may use the information We gather as follows: In order to process a User’s purchase of Services, We must share certain personal information every time a User signs up for Our Services. Such information may include the User’s email address, physical address, phone number, and credit card information. Our service representatives may use Your telephone number or e-mail address to notify You of the status of Your purchase as necessary and appropriate. We may share User information with vendors, business clients, and other third-party providers who are performing services for Us. We may also use User information for internal record keeping and data analysis. For Our statistical purposes, We gather details of User visits to Our Website and the information that Users access, including, but not limited to, traffic data, location data, browser usage, page visits, weblogs, and other communication data. When Users contact Us, We may keep a record of that correspondence. We also use Users information to ensure that Content from Our Website is presented in the most effective manner for a computer or mobile devices.

From time to time, personal financial information (including credit card information) may be transmitted to facilitate transactions with Us between Users who are purchasing Our Services. We will not share such personal financial information with third parties other than those third parties such as banks, processing gateways, and merchant processors required to process a User’s purchase, and Users understand that We cannot control how the banks, processing gateways or merchant processors will use such personal financial information. Therefore, Users using this Website and the Services hereby consent to such sharing of personal financial information. Each User agrees to assume the risk and agrees that it is their responsibility to properly handle, secure, not store and destroy such personal financial information as may be necessary to protect it from misuse. FAXVIN shall not be liable to Users or any third party for misuse of such Content or personal financial information.

We may disclose information We collect from Users to an affiliate or other third party in the event of any merger, sale, joint venture, assignment, reorganization, liquidation, transfer or other disposition of all or any portion of Our business, assets, or stock. We may also use aggregate personal information and data for regulatory compliance, industry and market analysis, research, demographic profiling, marketing and advertising, and other business purposes as long as the end-product does not uniquely identify You or any other User of Our Website.

We may use third-party advertising companies to serve ads when Users visit Our Website. These third-party advertising companies may use advertising technologies such as cookies, web beacons, and other similar advertising technologies. These companies may use aggregated information about Your visits to Our Website and third-party sites in order to provide advertisements and promotions about Our Products and Services that We believe Users may find of interest.

We may also release Users information when We believe release is appropriate to comply with the law, enforce Our Website policies and Terms & Conditions, or protect Ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for data analysis, improving Our Services, marketing, promotional, advertising, or other uses.

By using Our Services, You consent to Our collection, disclosure, storage, and use of Your personal information in accordance with this Privacy Policy and Our Terms of Service.

SOCIAL MEDIA, POSTS, TEXTS, FORUMS, AND PROFILES

Each User agrees that FAXVIN may make available through Our Website, third-party sites, or the Services certain forms of media either now existing or to be created in the future (for example, social media, message boards, chat functionality, videos, pictures, images, profile pages, text messaging and blogs) to which Users may be able to post Content. Please note that any Content, We, RSS providers, outside third parties, or Users provide on these various forms of media may become public, and may be available to visitors to Our Website, third party sites, and to the general public, including without limitation the ratings and reviews that accompany any pages on Our Website and third-party sites. We urge Users to exercise discretion and good manners when providing Content and deciding to disclose any personal information.

EACH USER AND CUSTOMER AGREES THAT WE SHALL NOT BE RESPONSIBLE FOR ANY LOSS CAUSED BY OUR USE OR THE USE BY ANY UNAUTHORIZED PERSON OR ENTITY, OF ANY CONTENT THAT USERS DISCLOSE THROUGH OUR WEBSITE, THIRD-PARTY SITES, OR THE USE OF THE SERVICES.

COMPLIANCE AND PROTECTION

We may use Personal Data to (legal basis for the respective processing in parentheses):

The legal basis for aggregating/anonymizing this Personal Data is Article 6(1)(f) GDPR.

OTHER PURPOSES WITH YOUR CONSENT

In some cases, We may ask You for consent (unless You have previously given it to Us) to collect, use or share Personal Data for other purposes. For example, We may ask You for consent to send marketing emails where required by law or to post testimonials or endorsements. In such cases, there will always be the ability to deny or revoke consent if desired. The legal basis for the data processing is under Article 6(1)(a) GDPR.

INFORMATION ABOUT YOUR DEVICE AND ITS SOFTWARE

Information about Your device and its software includes Your IP address, browser type, internet service provider, device type/model/manufacturer, operating system, date and time stamp, and a unique ID that allows Us to identify Your browser, mobile device, or Your Account (including, for example, a persistent device identifier or an advertisement ID), and other similar information. We may also work with third-party partners to employ technologies, including statistical modeling tools, that permit Us to recognize and contact You across multiple devices. We use this device and software information to diagnose and fix technology problems, serve You personalized advertising, personalize Your experience, perform analytics/identify usage trends, and improve Our products and Services offered on or through Our Website.

YOUR RIGHTS AS A DATA SUBJECT

According to the applicable laws, you have various rights regarding your personal data. If you wish to assert these rights, please send your request by e-mail or by post to the address specified in the section on the bottom of this Policy, clearly identifying yourself.

RIGHT TO ACKNOWLEDGEMENT AND ACCESS

You have the right to receive confirmation from Us at any time as to whether personal data relating to you will be processed. If this is the case, you have the right to request from us free of charge information about the personal data stored about you together with a copy of this data.

If personal data are transferred to a third country or an international organization, you have the right to be informed of the appropriate guarantees in accordance with GDPR and US data protection laws in connection with the transfer.

RIGHT TO CORRECTION

You have the right to request Us to correct any inaccurate personal data concerning you without delay.

RIGHT FOR CANCELLATION ("RIGHT FOR OBLIVION")

As a pursuant under GDPR and US data protection laws, you have the right to demand that we delete personal data concerning you without delay, and we are obliged to delete personal data without delay if one of the following reasons applies:

  1. personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  2. you file an objection to the processing pursuant to GDPR and US data protection laws, and there are no overriding legitimate grounds for the processing, or you file an objection to the processing pursuant under conditions of GDPR and US data protection laws.
  3. you withdraw your consent, on which the processing was based pursuant according to GDPR and US data protection laws, and there is no other legal basis for the processing.
  4. the deletion of personal data is necessary to fulfill a legal obligation under Union law or the law of the Member States to which we are subject.

RIGHT TO LIMITATION OF PROCESSING

You have the right to request Us to restrict processing if one of the following conditions is met:

  1. you dispute the accuracy of your personal data for a period of time that enables us to verify the accuracy of your personal data;
  2. the processing is unlawful, and you have refused to delete the personal data and have instead requested the restriction of the use of the personal data;
  3. We no longer need the personal data for the purposes of processing, but you do need the data to assert, exercise or defend legal claims, or
  4. you have filed an objection against the processing pursuant according to GDPR and US data protection laws, as long as it is not yet clear whether the justified reasons of our company outweigh yours.

RIGHT TO TRANSFERABILITY OF DATA

You have the right to receive the personal data concerning you that you have provided to us in a structured, current and machine-readable format, and you have the right to transmit this data to another person in charge without our interference, provided that

  1. processing is based on consent or on a contract pursuant according to conditions of GDPR and US data protection laws and
  2. processing is carried out using automated methods. When exercising your right to data transferability in accordance with paragraph 1, you have the right to request that the personal data be transferred directly by us to another person responsible, insofar as this is technically feasible.

RIGHT OF OBJECTION

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you on the basis of GDPR and US data protection laws; this also applies to profiling based on these provisions. We no longer process personal data unless we can prove compelling grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If We process personal data for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising.

You have the right to object to the processing of personal data concerning you, for scientific or historical research purposes or for statistical purposes in accordance with GDPR and US data protection laws, for reasons arising from your particular situation, unless the processing is necessary to fulfill a task in the public interest.

AUTOMATED DECISIONS INCLUDING PROFILING

You have the right not to be subject to a decision based exclusively on automated processing — including profiling — that has legal effect against you or significantly impairs you in a similar manner. An automated decision making based on the collected personal data does not take place.

RIGHT TO REVOKE CONSENT UNDER DATA PROTECTION LAW

You have the right to revoke your consent to the processing of personal data at any time.

RIGHT OF APPEAL TO A SUPERVISORY AUTHORITY

You have the right of appeal to a supervisory authority.

In particular, if you have US residentship, in the Member State where you are staying, working or suspected of having infringed the law, if you believe that the processing is unlawful.

Or, if you have EU/EEA residentship, and have a concern about our practices concerning the processing of Personal Data that we are not able to resolve, you have the right to lodge a complaint with the data protection authority where you reside or in which you work, or in which the alleged infringement occurred, each as applicable, or by contacting the authority for such issues, at https://edpb.europa.eu/about-edpb/about-edpb/members_en.

AGE LIMITATIONS

Our Services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18 years old. If you are under 18, you may only use our Services with the consent and supervision of a parent or legal guardian. If we become aware that we have collected personal information from a minor without appropriate consent, we will delete such information promptly.

SECURITY NOT GUARANTEED

FAXVIN uses reasonable organizational, technical, and administrative measures to protect each User’s personal information under Our control. However, We cannot guarantee 100% percent protection and security of such personal information. Please do not email or text Us credit card information and/or other sensitive information.

WHAT WE DON’T DO WITH THE INFORMATION WE GATHER

We will not disclose, sell, distribute, rent, lease or use any of a User’s data or pass on any such personal information to third parties, which are not Our officers, directors, members, managing members, employees, business partners, affiliates, strategic partners, licensors, licensees, independent contractors, third-party service providers, agents or representatives, unless We have Your permission or are required by law to do so.

We do not store Your credit card information. The credit card information and actual processing do not take place on and is not stored on Our servers. The transaction is processed on the servers of the particular credit card processor We use to process the transaction.

SECURITY

We are committed to ensuring that personal information is secure. All non-financial information and Site Content provided to Us is stored on Our secure servers. In order to prevent unauthorized access or disclosure, We have taken all reasonable steps and put in place suitable safeguards to secure the information We collect from Users online.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect each User’s personal data, We cannot guarantee the security of their data transmitted to Our Website; any transmission is at the risk of each User. Once We have received personal information, We will use the necessary procedures and security features to try to prevent unauthorized access. We will take all reasonable steps necessary to ensure that personal information and data is treated securely and in accordance with this Privacy Policy.

Use of Cookies

Our Website uses cookies. A cookie is a small file that asks permission to be placed on a computer’s hard drive. Once someone has accepted the cookie, the file is added and the cookie helps analyze web traffic and browsing habits, such as what areas of Our Website are visited most frequently. At times We may gather information through the use of a cookie file which enables Us to gather statistical information regarding the use of Our Website. This helps Us to improve not only Our Website but the Services We can provide to Users. We may use analytical software to track user habits and trends.

WE USE FOLLOWING TYPES OF COOKIE FILES:

Users do have the choice to decline cookies. Most web browsers automatically accept cookies, but people can usually modify their browser setting to decline cookies if they prefer. Should You choose to decline cookies You may be unable to access certain information or parts of Our Website, and some or all of the Services may not work properly. Our advertisers and promoters may also use cookies, over which We have no control.

IP ADDRESS

An IP (Internet Protocol) Address is automatically assigned to the computer that someone is using by their Internet Service Provider (ISP) and is identified and logged automatically in Our server log files whenever someone visits Our Website. This also allows Us to identify the time(s) of visit(s) and the page(s) of Our Website that have been visited. Our collecting of IP Addresses is considered a standard practice on the Internet and is done by many third-party sites.

LOCATION INFORMATION

We may also obtain information about a User’s physical location, such as by use of GPS and other geolocation features in Your computer, laptop, or mobile device, or from other information, We collect. For example, a User’s IP Address indicates the general geographic region from which they are connecting to the Internet.

LINKS TO THIRD-PARTY SITES

Our Website may contain links to other third party sites. However, once Users have used these links to leave Our Website, they should note that We do not have any control over the third-party site being visited. Therefore, We cannot be responsible or liable for the protection and privacy of any information provided or which is obtainable when visiting those third-party sites which are not governed by this Privacy Policy or Our Terms & Conditions. To the extent that You access or use the Service through or on another website, Website, or application, then the privacy policy of that other website, Website, or application will apply to Your access or use of that site or application. We encourage Our Users to read the privacy statements of other websites before proceeding to use them.

NOTICE TO CALIFORNIA RESIDENTS (CCPA / CPRA)

If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020 (“CPRA”).

CATEGORIES OF PERSONAL INFORMATION WE COLLECT

In the past 12 months, we may have collected the following categories of personal information (as defined in the CCPA/CPRA):

We do not knowingly collect sensitive personal information (as defined under CPRA) beyond what is necessary to provide our services (e.g., payment data processed securely by our payment processors).

PURPOSES OF COLLECTION AND USE

We collect and use personal information for the following purposes:

DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information to:

We do not sell your personal information for monetary consideration. However, under CPRA, certain sharing of personal information for cross-context behavioral advertising may be considered a “sale” or “share.” You have the right to opt out of such sharing.

YOUR PRIVACY RIGHTS UNDER CCPA/CPRA

HOW TO EXERCISE YOUR RIGHTS

To submit a request, you may:

We will verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf.

RESPONSE TIME

We will confirm receipt of your request within 10 business days and respond within 45 calendar days (with the possibility of an additional 45 days, if reasonably necessary and permitted by law).

NOTICE TO THE CITIZENS OF CANADA

Data subjects with a residentship in Canada have the following rights under the Privacy Act:

The right to access information — the right to both:
confirmation as to whether (or not) an agency holds information about that person; and access to such personal information, where such personal information may be readily retrieved.

The right to correction of information — the right to request correction of information. The agency must, on request or of its own initiative, take steps that are reasonable in the circumstances to ensure (having regard to the purposes for which the information may lawfully be used), the information is accurate, up to date, and not misleading.

In addition to the access and correction rights you may be entitled to exercise the right to:

object to the processing of your personal data (for instance, where we base the processing on our legitimate interests and we will stop processing your data. Except for processing related to direct marketing, we may resume processing if we can show legitimate grounds that override your rights;

request the restriction of processing of your personal data (for instance, if the data is not accurate and needs to be updated). This can also be done for data where the purposes of processing no longer apply, but you still need the data and do not want us to erase it;

request erasure of your personal data (for instance, if it’s no longer necessary for the purposes for which it was collected, if you have withdrawn consent or there is no other legal basis for processing, or if you have objected to the processing and our legitimate interests do not override your rights). Certain data may not be erased if we have a requirement to retain it for legal purposes;

request portability of your own personal data (the transfer of information you have provided to us, to another controller, in a structured, commonly used and machine-readable format), if such a request is technically possible to complete.

Also, according to Canadian legislation and specifically under both the Privacy Act (R.S.C., 1985, c. P-21) and the Personal Information Protection and Electronic Documents Act (PIPEDA) (S.C. 2000, c. 5, Assented to 2000-04-13), We collect personal information as defined by section 3 of the Privacy Act.

Contact Us

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